Job Description

JOB TITLE: People Operations Manager

DEPARTMENT: People Operations / RSO

REPORTS TO: Director of People Operations

LOCATION: Dallas Restaurant Support Office (Addison)

Are you Relentless in the pursuit of excellence? Maybe, even a little Rebellious when it comes to people and process? Do you want to be part of a TRIBE of people who stand together, operate with purpose, and WIN ... then Velvet Taco is the place for you!

The Perks

• 10% Bonus potential of base salary paid annually.
• Work from home 1 day a week
• Competitive Salary
• Medical, Dental, and Vision Benefits after 30 days
• Company Paid Dental and Vision Benefits (employee only)
• Company Paid STD, LTD, and Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Employee Assistance Program – Stand Together Fund
• 3 Weeks PTO
• Casual Work Attire
• Free TACOS!
• Oh, and if you are inclined to get a Velvet Taco tattoo, our CEO will pay for it!

The Job

We are looking for a kick-ass People Operations Manager to join our Tribe at the Restaurant Support Office! The People Operations Manager reports directly to the Director of People Operations and works closely with other members of the Restaurant Support Office and Field Operations to ensure proper staffing and compliance with support policies and procedures across all Velvet Taco restaurants. Primary responsibilities include full-cycle recruiting, onboarding, and other HR functions, including employee relations and retention initiatives. The ideal candidate is a true brand ambassador, a resourceful and enthusiastic professional with a strong recruiting background, knowledge of current industry trends, and leadership experience.

This People Operations Manager will be the main point of contact for Directors of Operations and restaurants in the assigned regions with all their People needs.

Position responsibilities include the following:

• Manages the full-cycle recruiting process, including sourcing, screening, scheduling interviews, drafting offer letters, and administering background checks and I-9 documentation for all management positions.
• Assists with all onboarding and offboarding duties, including administering or facilitating new-hire paperwork, conducting I-9 Verifications as necessary, and ensuring compliance with policies and procedures.
• Partners with the Director of Operations, supporting one of the regions by identifying hiring needs and selecting top talent to meet the company’s long-term growth plans.
• Identifies a high-quality pool of internal and external candidates through utilizing various online job boards, networking, and referral programs.
• Coordinates travel for candidates during the interview process and for managers training out of state when necessary.
• Acts as an internal consultant, training and educating Hiring Managers on talent acquisition processes and modeling best practices.
• Manages Applicant Tracking System (Paycom) by maintaining daily workflow of candidates and posting new positions.
• Drafts hiring ads and job posting verbiage to attract top talent.
• Documents and maintains employee relations efforts with the support of the Director of People Operations.
• Demonstrates out-of-the-box thinking to develop new Talent Acquisition strategies to support long-term growth plans and keep us cutting edge.
• Participates in weekly People Calls and Quarterly GM meetings.
• Attends NRO Kickoff meetings, manages hiring campaigns, and keeps the team in the loop on staffing progress.
• Manages recruiting budget spend by both staying within guidelines and using all available resources to fill positions.

Qualifications

• Bachelor’s Degree in a relevant field required (human resources, communications, management, hospitality)
• Minimum 3+ years recruiting
• Expert knowledge in using Internet-based recruiting techniques, including social networking sites, hiring platforms, and online job boards, is required
• Works well independently and as a member of a team
• Ability to partner and manage cross-functionally
• Professionally handles time-sensitive/confidential information appropriately
• Strong written and verbal communication skills, with articulate presentation and facilitation skills
• Exceptional organizational skills
• Travel Requirements: Travel 10% (as necessary to existing and future Velvet Taco locations)
• Restaurant, retail, or high-volume multi-unit industry experience preferred.
• PHR, SPHR certification is a plus.

Our Values

• BE RELENTLESS, NEVER SETTLE: You continuously want to learn and better yourself personally and professionally. You have strong attention to detail, solid organizational skills, and critical thinking skills.
• BE A REBEL: You are passionate about people, process, and continuous improvement. You have a drive to create high-quality work environments and deliver best-in-class results.
• KICK ASS & TAKE NAMES: You have proven experience and are results-driven and collaborative.
• STAND TOGETHER: You have excellent interpersonal and communication skills and show up for your Tribe every single day.

Who WE Are!

Taco Velvet Taco is a temple to the liberated taco. We are a one-of-a-kind taco concept serving a chef-driven menu in a unique & funky fast-casual setting. Founded on the idea that tacos do not have to be associated with Tex-Mex cuisine and can be made with the same care and quality ingredients as fine dining, Velvet Taco is where “anything goes meets the art of the possible.” Some cool things about us: we use only the freshest ingredients to offer a menu that pushes the boundaries of multicultural cuisine, taking the taco to a whole new, liberated level. We slowly roast our chicken and corn, use lots of booze in our margaritas, and make everything from scratch, which means our food tastes awesome! Our tacos may not change the world, but we think they are pretty freakin’ great. The best part? Our kick-ass Tribe is at the center of it all!

Learn more about us at

At Velvet Taco, we celebrate individuality! We are an equal opportunity employer and try to select and retain the best Team Members and Managers based on their job-related qualifications, regardless of race, color, creed, sex, religion, national origin, age, sexual orientation, gender identity, or medical condition.

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