IT Support Specialist Job at Integrated Schoolhouse, Inc, Cincinnati, OH

MEtPa1lDMnVrM1JkMWNlWkd4WEY2OGhFS0E9PQ==
  • Integrated Schoolhouse, Inc
  • Cincinnati, OH

Job Description

About the Job

About us:

Integrated Schoolhouse was the vision of a highly experienced and technology-savvy group of educators and technology specialists who believe technology should be a positive, non-threatening experience that fits the needs of students and teachers alike. Technology should be an accessible tool, not a costly, cumbersome nightmare that works only periodically. Stable, functioning networks, well managed IT solutions, and effective training of personnel for consistent system performance are the reasons Integrated Schoolhouse exists.

The support technician reports to the President who is also the lead network engineer and will work closely with client locations to support infrastructure systems and devices. Will work in both educational and business environments. This role will also work closely with the President on larger projects for clients as well as assist in helping onsite techs and locations as well.

Responsibilities/Job Summary:

  • Receives requests for IT support on applications, hardware, peripherals, and data by Helpdesk, phone, email, text notification, and in person, and carefully documents requests and tracks progress through resolution and end user satisfaction.
  • Demonstrated strong IT problem-solving and interpersonal communication skills.
  • Ability to quickly build rapport and project a calm, patient demeanor in stressful situations.
  • Understanding of common IT systems, software, hardware, peripherals, and troubleshooting methods.
  • Ability to assist and train end users to solve problems and increase their self-reliance.
  • Eagerness to learn.
  • Ability to work independently, manage multiple tasks and priorities, diligently address difficult problems, and quickly adapt to business needs.
  • Reliable transportation and ability to drive to various clients in greater Cincinnati.
  • Must be adaptable, flexible, with a growth mindset.
  • Will support various locations and also help support onsite techs as needed as well.


Educational Requirements:

  • B.A. or B.S. degree in technology related field preferred; Associate degree in technology would be considered.


Current working job knowledge/proficiency in:

  • Experience with Mac, iPad, Windows, and Chromebooks.
  • Experience with Mobile device management systems.
  • Experience with Office 365 and Google admin.
  • Basic understanding of windows server management.
  • Network switch experience a plus but not required.


Equal Opportunity Employer.

No phone calls. No recruiters.

Please submit resume with salary history and requirements.

Applications without this will not be considered.

Experience:

  • 4-5 years experience in technology support position preferred.
  • Reliable work history.
  • Ability to get FBI and CBI Background Checks, Safe Parish Training, and Drug Screening.


Job Type: Full-time

Salary: $50,000-$55,000

Benefits:

  • Dental insurance.
  • Health insurance.
  • Paid time off.
  • Vision insurance.


Schedule:

  • Monday to Friday.


Work Location : In person and remote based on the needs that week.

Job Tags

Full time, Work at office, Remote work, Monday to Friday, Flexible hours

Similar Jobs

FUJIFILM Biotechnologies

Warehouse Associate Job at FUJIFILM Biotechnologies

Position OverviewThe warehouse worker will report to the operations supervisor and be responsible for inbound processing, storing, picking, packaging and outbound shipping of Fujifilm products (including other product lines sold by Fujifilm).Company OverviewAt FUJIFILM ...

Gpac

Farm Manager Job at Gpac

A well-established company in the ag industry is looking for a Farm Manager for their company in Colorado . This company is very progressive, and not only looking for someone involved in day-to-day operations, but also someone who will fit in within their culture. They... 

Kline Nissan

Detailer Job at Kline Nissan

 ...dirt from the engine using steam and other agents and trim the exterior of the car by using specialized chrome cleaners* Use air compressors to quickly dry out the interior and exterior of the vehicle and use hoses and pumps for washing and rinsing purposes.Requirements... 

Southern Industrial Constructors, Inc.

Electrical Helper (RAL PFIZER WB) Job at Southern Industrial Constructors, Inc.

About Us: We perform installation, rigging, millwrighting, and maintenance for manufacturing and industrial markets across the Southeast. Job Summary: Southern Industrial Constructors, Inc. seeks Electrical Helpers for a project in Rocky Mount, NC. #SIC #LI On-Site...

Impact7G, Inc.

School Bus Driver Job at Impact7G, Inc.

 ...Bus Lines Inc. Part-Time School Bus Driver Starting driver rate $22.50/hour....  ...currently hiring Bus Drivers and Driver Trainees to join our team at DS Bus in Columbia,...  ...leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes...