Job Description

About the Role

At GCON, we don’t just build projects — we build people.

As GCON continues to grow, so does our commitment to developing team members at every level. The Instructional Designer will play a key role in building engaging, scalable, and effective learning experiences that equip employees to thrive in their careers and deliver excellence in the field and in the office.

This position directly supports GCON’s core values by operating with Stewardship, applying Unconventional Thinking to solve learning and performance challenges, driving measurable Value Delivery, helping GCON Set a New Standard in training quality and employee development, and committing to Continuous Improvement across every learning initiative.

If you’re passionate about turning complex construction and business processes into clear, practical training — and you want to join a people-centered team that genuinely invests in growth — this is the role for you.

This role is based in Phoenix, AZ with opportunities for hybrid work.

What Success Looks Like

• Training materials are clear, polished, and easy for GCON employees to use on the job.
• Learning programs support employee development and help reduce time-to-competency.
• SME partnerships run smoothly and produce accurate, high-quality training deliverables.
• Employees consistently report improved clarity, confidence, and skill after training.

Key Responsibilities

Instructional Design & Content Development

• Design, develop, and maintain instructor-led, virtual, and self-paced training (LMS modules, videos, job aids, guides, assessments, and more).
• Apply adult learning theory, instructional design models (ADDIE, SAM, RCD), and best practices to create effective learning experiences.
• Build visually clear, polished materials aligned with GCON branding and quality expectations.
• Create microlearning, quick-reference tools, and on-the-job performance support resources.
• Manage competing priorities, shifting deadlines, and multiple concurrent design projects while maintaining high-quality deliverables.

Training Program Support

• Collaborate with the Training & Career Development Director to develop and refine GCON’s learning pathways and development programs.
• Support the launch of new training initiatives including onboarding, leadership development, compliance, safety, and craft/specialty training.
• Update and improve existing training content based on feedback, performance data, and evolving company needs.

SME & Stakeholder Collaboration

• Partner with business unit leaders, safety leaders, operational teams, project managers, and other subject matter experts to translate content expertise into clear, learner-friendly training.
• Facilitate design meetings, gather requirements, and storyboard learning concepts.
• Ensure content accuracy, consistency, and alignment with GCON best practices.

Learning Technology

• Build and publish SCORM-compliant modules within the Docebo Learning Management System (LMS).
• Develop engaging eLearning using Articulate 360 (Storyline, Rise, etc.).
• Use screen recording and video editing tools to create professional-quality training videos, demos, and tutorials.
• Support analytics and reporting to evaluate training effectiveness and recommend improvements.

Quality Assurance

• Conduct pilots and usability tests to ensure learning materials are intuitive, effective, and job-relevant.
• Revise training based on learner feedback, performance data, and business outcomes.

Qualifications

Required

• Bachelor’s degree in Instructional Design, Education, Learning & Development, or related field — or equivalent experience.
• 2+ years of experience in instructional design or training content development.
• Strong proficiency in Articulate 360 and Storyline.
• Strong proficiency in screen recording and video editing software.
• Experience designing instructor-led and virtual training.
• Strong writing, editing, and visual communication skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Collaborative approach and comfort working with subject matter experts.

Preferred

• Experience in construction, safety, project management, or a technical industry.
• Knowledge of adult learning theory, ADDIE, Kirkpatrick evaluation model, or other frameworks.
• Experience with Docebo LMS administration.

GCON Culture of Caring Benefits:

• Competitive compensation
• 100% employee medical/dental premium coverage (generous family coverage with 3 plans to tailor to needs)
• Immediate employer 401(k) contribution regardless of employee participation
• Potential annual profit sharing bonus
• Employee rewards program to redeem for gift cards or contribute to cause of your choosing
• Tuition reimbursement program for pursuits outside position
• Sponsorship for continuing education for career pursuits
• 40 hours of volunteer time off (VTO) for causes you support in addition to PTO
• Employee boot voucher program
• Access to StrongerWork optimal mental health services

Equal Opportunity Employer Statement

GCON is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. Applicants will be considered regardless of race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under applicable law. In addition to complying with all applicable laws, GCON has a strong corporate commitment to inclusion.

Notice to Employment, Staffing & Recruiting Agencies

GCON does not accept unsolicited resumes from staffing agencies or recruiters without a signed agreement in place. Please do not contact hiring managers directly. If you are interested in becoming a preferred staffing vendor, please contact our Talent Acquisition team for next steps.

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