Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Job

As the Chief Revenue Officer, you will have global, end-to-end ownership of revenue performance across Sales and Customer Success in a multi-product, high-growth SaaS environment. Reporting directly to the CEO, you will play a critical role in stabilizing, evolving, and transforming the global revenue organization.

This role goes beyond execution—you will be responsible for rebuilding consistency in go-to-market execution, aligning legacy and next-generation product strategies, and leading the organization through a period of transition and scale. You will drive sustainable growth across new business acquisition, customer retention, and expansion while improving predictability, operational rigor, and organizational health.

You are a key member of the executive team, regularly communicating performance, risks, and strategic direction to the CEO and Board-level stakeholders.

What you will do

• Lead the transformation of the revenue organization, strengthening foundation, improving alignment, and scaling for long-term growth
• Develop and execute global revenue strategies across a multi-generation SaaS portfolio, ensuring alignment between legacy offerings and next-generation products
• Rebuild consistency in go-to-market execution across regions, segments, and product lines
• Establish and drive key SaaS metrics including ARR, ACV, NRR, CAC, and LTV, with clear accountability across teams
• Deliver improved forecast accuracy and revenue predictability through disciplined operating cadences and data-driven decision making
• Define and achieve measurable success outcomes over a 12–24 month horizon, including:
• Improved net revenue retention (NRR)
• Stronger operating rigor and cross-functional alignment
• Improved overall organizational health and performance

Sales Leadership and Market Impact

• Lead and scale a global sales organization with a strong emphasis on enterprise SaaS growth and strategic account expansion
• Drive clarity across segments, roles, and coverage models to ensure effective execution and accountability
• Optimize sales methodologies, territory planning, and enablement programs to improve win rates and deal velocity
• Act as a market-facing leader, engaging directly with strategic customers, participating in key deal cycles, and representing the company in the industry
• Build and maintain relationships with key enterprise customers and partners to accelerate high-impact opportunities

Customer Success, Retention, and Expansion

• Lead the Customer Success function with full accountability for retention, renewals, and expansion revenue
• Position retention and expansion as core revenue drivers, with a strong focus on improving NRR and reducing churn
• Build scalable customer lifecycle programs that drive adoption, value realization, and long-term growth
• Implement proactive customer health frameworks and intervention strategies to mitigate risk

• Build and develop a high-performing, globally distributed leadership bench across Sales, Customer Success, and Revenue Operations
• Lead through organizational change by creating clarity across roles, segments, and expectations
• Drive a strong performance and accountability culture, balancing growth targets with operational discipline
• Improve employee engagement and team effectiveness while reducing regrettable attrition
• Establish organizational health as a core leadership priority alongside revenue performance

Revenue Operations, Forecasting, and Enablement

• Build a best-in-class revenue operations function that enables scale, productivity, and consistency
• Implement standardized forecasting methodologies that significantly improve predictability and transparency
• Advance the use of data, analytics, and AI-driven tools across the sales and customer success ecosystem
• Align compensation models and incentives with company growth objectives and long-term value creation

• Drive alignment across Product, Marketing, Finance, and Services to ensure a unified go-to-market strategy
• Partner with Product to align roadmap priorities with customer demand and revenue opportunities
• Strengthen coordination across direct, partner, and indirect channels to maximize growth
• Lead annual and long-range planning efforts to identify growth vectors and market expansion opportunities

Siemens Ecosystem Leverage

• Fully leverage the Siemens ecosystem, enterprise relationships, and global scale as a key competitive differentiator
• Expand access to enterprise customers, global markets, and strategic partnerships to accelerate revenue growth
• Align go-to-market efforts to take advantage of Siemens’ platform capabilities and industry presence

• Serve as a trusted advisor to the CEO and executive leadership team
• Communicate revenue performance, forecasts, risks, and strategic priorities to executive and Board stakeholders
• Provide clear, data-driven insights to inform business decisions at the highest levels

What you need

• 15+ years of progressive experience in SaaS revenue leadership, including significant time in executive-level roles
• Demonstrated success leading global, multi-product revenue organizations through periods of transformation and scale
• Proven ability to drive growth while improving operational rigor, predictability, and organizational effectiveness
• Experience navigating complex product portfolios, including legacy and next-generation offerings
• Experience working within or alongside large enterprise ecosystems or corporate environments

What makes you a Standout

• Proven track record of leading organizations through transformation, change, and alignment challenges
• Strong focus on organizational health, talent development, and leadership effectiveness
• Exceptional communication skills with the ability to influence at executive and Board levels
• Data-driven decision-making orientation with strong business and financial acumen
• Ability to balance strategic thinking with disciplined execution

The Brightly culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the every day with us.

Brightly maintains a Drug Free workplace in accordance with applicable law.

US Employment guidelines:

Qualified Applicants must be legally authorized for employment in the United States. 

Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

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