Job Description

Barista Job Summary  

An Atticus Barista is responsible for preparing and serving coffee and other beverages to customers. Their duties include working with other Baristas and cashiers to help take orders, make drinks and provide timely service to customers. At Atticus, we encourage input from our staff for R&D of seasonal beverages and specialty drinks. Baristas, like all front of house staff, are responsible for the product knowledge of all food menu items and Atticus bread and pastry. 

Requirements  for position 

Baristas must know the proper composition and how to make all core espresso based beverages. They must be proficient in espresso machine usage as well as how to produce proper micro foam. Must be able to follow a drink building recipe. We are aware many companies have different ideas of beverage compositions – baristas at Atticus must follow our company drink building formulas to produce drinks to our standards. 

Duties and Responsibilities  

• Make all drinks made to order properly and in a timely manner 
• Ensure proper stock levels for all ingredients for made to order drinks to have a successful shift 
• Stock all paper goods used in the barista station 
• Brew coffee, tea, and lemonade to proper par level based on shift and volume 
• Greet customer, provide them with item information and direct them to the items location in the store 

• deliver informative feedback to shift supervisor and management to ensure high quality food and service, café safety, maintenance, and sanitation 
• uphold the core service principles of the café, and provide timely friendly service 
• Assisting the cashier in processing customer orders: scan, bag, and provide receipt 
• Build a strong knowledge of the POS system – knowing where non-bar code items are located to expedite faster scanning 
• Product Knowledge – learn and stay current with products sold and made by Atticus including – beverages, bread, pastry, beer, wine, and retail grocery items 

• assist with the smooth acclimation of new employees into the store and culture of Atticus 
• comply at all times with the standards, policies, and code of conduct & ethics set up by Atticus bookstore/café
• perform end of shift duties as prescribed by the shift supervisor 

Qualifications  

• Excellent customer service skills 

• Knowledge of all core espresso based beverages 
• Must know how to properly steam milk to produce micro foam 
• Ability to work fast, but in an efficient and controlled manor 
• Excellent communication and interpersonal skills towards customers and store staff 
• Ability to operate as a team member and get along with others 

• Ability to accept supervisory training related to performance, attitude, and work habits 

Physical Requirements  

• Physical endurance to work long shifts in a busy environment. 

• Ability to stand 90% of the time 

• Ability to lift and carry 50 lbs. 

• Ability to work in stressful, fast-paced environment. 

Availability  

• Flexibility to work early shifts weekends and holidays

Reports directly to:  

• Barista Trainer, General Manager, Shift Supervisor

***This duty list not intended to cover every possible responsibility and situation. As an employee of the café your duties and responsibilities may vary from shift to shift and moment to moment as demanded by the needs of the business. As a team member you will be expected to adjust to  fulfill the needs of the business as requested by management or the shift supervisor. 

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